Customers tell 8 On Your Side that the doors have been closed and it has been months since they dropped off their clothes, which is causing growing frustrations and concerns at a Pasco County dry cleaner in Florida ( WFLA ).
Many claim to have enjoyed their time at 1.99 Cleaners in Land O’Lakes for years, but a Pasco County resident turned to 8 On Your Side for assistance after making some attempts to get his clothes again.
Outside, business seems to be at a standstill, and some clients are unsure of when the doors will resume.
Jacob Cannon stated,” I arrived this morning and it appears that they are closed.” They charged me and I’ve never gotten anything back.” There’s like six or seven cars outside, and people are all saying the same thing,” I have n’t had my clothes,” ‘ I have’nt got mine back in months.
Cannon is a dependable client. He first found dry cleaning to be affordable, and the high-quality service has kept him returning for the past ten years, but he is unsure of his most recent interactions with the business.
He said,” I’ve had the last two directions where they told me it would be completed in a specific amount of time.” When I return, they claim that it is still no finished.
Cannon is getting tired of the endless list of justifications.
” Why is this happening?” He remarked. ” Where are our garments?” Will we be able to retrieve them?
1.99 Cleaners was contacted by 8 On Your Side, but the telephone lines seemed to be down.
According to Tampa lawyer Joshua Monteiro, there are numerous consumer protection companies in Florida.
Monteiro advises contacting state and local agencies for help because he is comfortable with cases involving customer concerns.
According to Monteiro, you can begin with the Better Business Bureau, Florida Division of Consumer Services, or Florida Department of Agriculture. ” Your work as a consumer may not be sufficient, but when some of these businesses begin to reach out, it emphasizes more that the business’s owner should ultimately reach its customers and act morally.”
Visit 866- 966-7226, 850- 414- 3990, or submit an online form here for more details about Florida Consumer Protection.